Eagle Dining Fall 2008/Spring 2009
Meal Membership Terms and Conditions
Voluntary & Mandatory Contracts This agreement is made between
ARAMARK/Eagle Dining and the meal membership
payer & recipient, who agree to the
following:
1. Meal membership participants may upgrade
a meal membership at any time. Any
additional money owed is due at the time of
upgrade. Meal membership participants may
downgrade a meal membership for any reason
during the drop/add period (by 5:00pm on
Friday, August 29, 2008 for the Fall
Semester and by 5:00pm on Friday, January 9,
2009 for the Spring Semester). The
difference in the remaining value of the
membership will be transferred into your
Dining Dollars account and not refunded.
2. Cancellation Policy
Request for a meal membership cancellation
must be accompanied by documentation from
FGCU, as stated below, that you have
withdrawn from the university. The amount of
your refund is based on the date we receive
the documentation noted below. The refund
value for all meal memberships, including
block memberships, is recalculated on a
weekly basis throughout the semester. All
cancellations are subject to a $50
cancellation fee.
a) If you officially withdraw from the
university and you notify ARAMARK/Eagle
Dining prior to the start of the academic
semester, your meal membership contract will
be canceled and you are entitled to a full
refund.
b) If you officially withdraw from the
university after the start of the academic
semester, or inform ARAMARK/Eagle Dining of
your withdrawal after the academic semester
has begun, you are entitled to a refund of
the remaining value of the membership, as
recalculated on a weekly basis with a $50
cancellation fee.
3. Voluntary Meal Membership participants
must submit payment in full at time of
sign-up with a meal membership, unless
participating in our EZ Pay Plan or
Financial Aid Deferment. EZ Pay Plan is not
available to purchase the 750 Dining Dollar
Plan. Important: All fees and payments must
be made payable to ARAMARK.
4. Any unpaid balances may subject meal
membership participants to University
Academic Hold status, which may prevent them
from registering, receiving transcripts
and/or graduating.
*A $25 administrative fee will be charged
for any returned checks or disputed credit
card charges.
Meal Plan Provisions
1. Your Eagle ID serves as a meal card and
is required for all transactions — no
exceptions.
2. All meal memberships are a two-semester
contract (Fall and Spring). If you are
starting in the Spring, you are not required
to purchase a second semester meal
membership. The 750 Dining Dollar Plan is a
one-semester only commitment.
3. Meal memberships are not transferable to
others. “Block” Plan and “Any” Plan
participants may bring in guests by using
their meals (maximum 4 meals per meal
period) or by using Dining Dollars.
“Unlimited” Plan participants may only bring
in guests by using Dining Dollars portion of
membership.
4. Unused Dining Dollars purchased with a
meal membership will expire at the end of
the Spring 2009 semester on, Friday, May 1,
2009. Dining Dollars can be added to any
meal membership in increments of $50. Dining
Dollars cannot be used to purchase the
Starbucks gift Card.
5. “Unlimited” membership participants are
not limited to the number of meals they can
eat in one day; however may only use meals
for themselves. “Block” Membership
participants may use up to 4 meals per a
meal period; i.e. breakfast, lunch, dinner,
as long as it is within their limit of total
meals for the semester.
6. The meal week runs from Monday morning to
dinner on Sunday night. Unused meals on the
Any 10 Plan and Any 7 Plans do not carry
forward to the next week. Meals on Any plan
must be used within one semester; i.e.
unused meals from the fall semester do not
carry forward to the spring semester.
7. Meals on the Block 150 and Block 100 must
be used within one semester. Unused meals
from the Fall semester do not carry forward
to the Spring semester. Block members may
have their card swiped up to four times per
meal period.
8. Carry out is available and provided to
you as a courtesy. You must notify the
cashier that you want your meal carried out
at the time you enter the facility, and
leave your Eagle ID card with the cashier.
You may not take a seat in the facility once
you have your carry out box. No double
portions on any one item. The carry out box
must be fully closed when you leave (no
filling up the lid and base separately). If
you desire unlimited seconds, you must dine
in. A maximum of two carry out boxes are
allowed at a time, regardless of meal
membership, and the purchase of two meals is
required to carry out two boxes. If you wish
to dine in and carry out, you must purchase
two meals. You cannot purchase a dine in and
carry out meal at the same time. When you
have completed your dine in meal, you may
purchase a carry out box separately. Once
you have your carry out box, you may not sit
down in the restaurant again. Failure to
follow these rules will result in the
forfeiture of your carry out privileges.
9. Eagle Dining reserves the right to alter
services or hours of operation. Notice will
be given with modified schedules posted in
all dining locations and online. Dining
halls may be open prior to residence hall
opening dates — entry during those times by
cash, credit card and Eagle Dollars only.
Fall 2008 – Spring 2009 meal memberships
begin Sunday, August 24, 2008 at 3:00pm with
dinner At the Perch. 5:00pm At the Fresh
Food Company and ends Friday, December 19,
2008 with dinner. Dining Services at your
meal plan location will be closed between
the Fall and Spring Semesters. Dining
Services will resume in the Spring 2009
Semester at 3:00pm Sunday, January 4, 2009
at the Perch and 5:00pm at the Fresh Food
Company and continue until Friday, May 1,
2009 with dinner.
10. If your Eagle ID Card is lost or stolen,
you must report it to the Eagle ID Card
Office (239) 590-7645; located in the
Student Union Building, 2nd floor – Room
229.
